Brian

Forum Replies Created


Just re-download the old version via customer area.
” What happens to the settings and overwrites when I install?”
Nothing change for layout settings, but if you customized css/less before, it will be replaced by the new one.
In this case, you can copy the preset.less file only and replace it to avoid the issue with override.


Hi Adam,
Please download the antique template via customer area and install it again.
Issue already fixed.
Thank you


Offcanvas should be assigned to the offcanvas position only.


“But I just found out that it is possible to click the product item as order. In the right corner abouve it is shown that the item went into the shopping-basket. But there is no Option to enter the shopping-basket anymore. That’s strange.”
YES, if you upgrade to Hikashop 4.4 (huge changes), you need to re-config the cart settings via Hikashop configuration page :). Please ask the Hikashop configuration via Hikashop community forum.


Hi there,
LESS compile issue and php 7.4 already fixed recently. Please download the template and reinstall it.
If you changed/modified our template, please copy the less folder to your theme_name_directly and recheck.
Thank you


Hi Tim,
I replied your ticket.
Happy New Year!



Fixed, the issue caused by module name “Off Canvas Menu”
If you want to use this module, it should assign to offcanvas position instead the LEFT position.


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“thank you for your feedback. I tried to but country-switcher to topbar, but there ist no topbar-option available at the modul-position. So I have placed it at top-left, but the country-switcher disappeared no from the website. Please tell me which position I should choose?”
You can assign it to top1 or top2 position.
Please note: You need to create a new section layout (with two columns) via templates settings ->layout, then create new columns (02 columns) and assign top1 for left column and top2 for the right column.
Here the video tutorial https://www.dropbox.com/s/we4tjd4ca0ptsdf/Topbar.mov?dl=0
“The modul “latest news” is now in left-position, but it is shown in right-position! Have a look:”
I see the module appear on the left instead right. Did you fix it recently ?


“after removing language switcher from left-position. The quix-modules “Section” (Meistverkaufte Produkte; Position: pagebuilder Stil: 0 outline) and “Section” (Position: pagebuilder Stil: none outline) are not centred like the other modules anymore.”

Refer to https://warptheme.com/forums/topic/google-maps-modul/#post-291710


“Do I have to download and intall helix3 at my joomla-website?”
NO, Ruby already included Helix3 framework itself.
“or do I have to do add the footer-menue in Quix (e.g. home of ruby-template)”
For layout builder, you need to do it via Layout settings, you can not use Quix to build the footer layout for whole site layout.

Please note: Quix is page builder not Layout Builder.

“How to move “Section sp-bottom” one section higher, so that footer-menu-section is at the very end? Like at your website below.”
Just go to template settings -> Layout tab -> then drag and drop the section layout to change the order.


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Hi there,
Something went wrong with the layout, it seems you are using the layout with LEFT sidebar and the sidebar takes place on Main Body section. That’s why the content is aligned to the right.
Please submit a private ticket https://warptheme.com/support/ with your site info so I can check the back-end layout.
Thank you


Hi there,
Could you please submit a private ticket with your site info so I can take a look the back-end layout settings ? Submit here https://warptheme.com/support/
Thank you