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Thanks for all of your help,
However I’ve decided to just create a new folder and do a clean full install of Joomla 3.8.0 and reinstall everything. I have configured the template and duplicated it for all of my languages. In addition I’m about half way through installing my extensions & components & the problem has not appeared.
I will keep you updated on my progress, so if the problem does appear hopefully we’ll have a good idea what’s causing it. Right now my guess is that something went wrong with the upgrade.


I’m sorry for taking so long to get back to you, it’s been a very busy week.
I did what what you asked and the only “warning” message I received was:
This site is set as a multilingual site. One or more of the Default Home pages for the published Content languages are missing although the Language Filter plugin is enabled AND/OR one or more Language Switcher modules are published.

On my english menu I have green check marks across the board. The other langues have a red circle with a minus in them under the “Published Default Home pages” column which is normal as I have not yet published these other languages.


The first part of your message is exactly how I upgraded from 3.7.5 to 3.8.0

Second, where you leave out the “index.php/en/ part of the example url can’t be why I’m having issues with the template admin area. First it works in 3.7.5, but does not in 3.8.0 unless joomla changed something.

This is my first multilingual site and from what I’ve been able to tell is that the “/en/” part of the url is the language code, so unless there’s a setting I need to change, I think my url is supposed to have the “/index.php/en/ in it.


Unfortunately adding that line of code in the post in the helix3 plugin did not fix my problem. I even cleared my Joomla cache, closed browser, deleted brower cache to no avail.

I uninstalled the 2 helix3 files & the template. I then reinstalled v.1.0.8 and the problem reappeared.

As a result I’ve decided to just surrender and I deleted all files & table in the database and re-uploaded a copy of the files & database I made just before upgrading Joomla from 3.7.5 to 3.8.0.

The last time I had a problem upgrading joomla was when I decided to upload a Full Package to my file manager & extract it overwriting my files, and then going into the Joomla administrator and doing a database fix. This is when I was going from 3.4.8 to 3.5.0. then I tried upgrading to 3.5.1 and then straight to 3.6.5 and whatever broke during the 3.4.8 to 3.5.0 upgrade never fixed itself so I rolled back to 3.4.8 and then I used the Joomla admin panel to just upgrade from 3.4.8 to 3.6.5.

Months later, I went to the Joomla Upload & Update tab and uploaded the 3.7.5 Upgrade Package, and up until this past weekend have not experienced any issues. I did not think that I’d have issues going from 3.7.5 to 3.8.0 using the same method. Before I upgraded I disabled almost everything I have installed, like my advanced module manager, easyblog, easysocial, kunena, ect… After I updated then I began re-enabling everything.

Do you have any suggestions on what the best way to upgrade joomla from 3.7.5 to 3.8.0 without breaking something again since joomla wants me to upgrade from 3.7.5 to 3.8.10? I don’t want to upgrade to the latest version because not all of my software is up to date and I don’t want to break something because the software is not up to date.


Check the configuration file and there is nothing between the ‘ ‘ so it looks like this:
public $live_site = ‘ ‘;

I can give you server access if you need it.


Thanks, I will check.
However, why did you respond “Next time please continue post questions to free forum support.” when you asked me to submit a private ticket w/ a link to the ticket system?

Did you just want me to respond like I am now but set my reply as a private reply here instead, but said submit a ticket on accident?


Just a little update: I have since updated Kunena from 5.0.7 to 5.0.11 & J!3.6.5 to J!3.75. I’m also running the latest version of the helix platform as well and the problem still persists.

Just out of curiousity:
I have multiple copies of the Factory template as I’m getting ready to run a multilingual site. When I was running J!3.6.5 each template’s menu was in a nice little box with a scroll bar. Now when I go to the menu screen for each template the entire menu for each template is shown in it’s entirety. Was this done on purpose? An incompatibility between J!3.7.5 & Helix? It needs to back to way it was. It was way more pleasant on the eyes, plus easier to get to the menu that you wanted to assign that template too. (Just my two cents)

Thanks,
Danielle


I spent a little time researching the javascript exclusion feature to learn how to use it.

Putting dpcalendar.js in the box did not fix my problem. However, using advice for a completely unrelated extension did work. I added jquery.min.js to the exclude javascript box and it worked.

I’m still not sure about the Kunena problem though as I’ve read that it’s a css problem and not a javascript problem. So for now I’ll leave the css compression turned off. I’m just happy to be able to turn my javascript compression back on.


No I haven’t tried excluding any javascript files, mostly because I don’t know how to work the feature. Do I use the exact js file name, or can I summarize? So I just felt I was better off safe than sorry, not using it.


This reply has been marked as private, meaning that only the original poster and forum moderators can see the content of the reply.

Thank you so much for all of your help, I truly appreciate it.


I am one person who HATES to give up on things even if it takes days to figure out. I’m also a programming idiot, I don’t know how to do css, javascript, php, etc… The last time I wrote anything was html4.x… Now I’ve got to relearn everything since html5 is no where near as feature rich as html4 since html5 relies so heavily on css now.

While I waited for someone to respond to this post I kept looking at various things and eventually I found this: http://www.joomshaper.com/forums/more-problems-with-helix

While the potential solution did not work for the original poster, I did go into my template’s advanced settings and turned off: Compress Javascripts.

Refreshed my site and the modals extension works!!! :cheer:

I do not want to leave the javascript compression feature turned off, but if I turn it back on then the modals extension will not work properly. Who do I need to get in touch with to get this corrected?

Thanks for your time,
Danielle